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02 / Case study · Spring 2025 National non-profit · 3 weeks

Rewiring America.
Four states.
One system.

Transforming a national lead-gen flow into a high-converting, state-aware landing system — built on a modular component library that scaled in three weeks.

Rewiring America — four localized state landing pages built from one component library.
FIG. 01 — Four states. One component library. PA · GA · RI · CO
+361 Form submissions — multi-state
+500 Email capture — post-launch
−77.7 Cost per lead — pre vs post
Timeline Spring 2025 · 3-week sprint
Role Senior UX & Growth Designer · At Tuff Growth · Audit · Strategy · Localization
Tools Figma · GA4 · Hotjar · Loom
Overview

High-quality traffic, weak conversion.

Rewiring America helps Americans electrify their homes by connecting them with incentives from the Inflation Reduction Act. Paid media was doing its job — driving high-quality, top-of-funnel traffic. The downstream experience wasn't keeping pace.

Visitors landed on a generic national homepage that lacked the educational clarity and trust signals to support a real decision. Strong intent. Weak conversion. The funnel was leaking exactly where the budget was hottest.

Discovery

The problem.

Ad clicks were landing on a generic national homepage with no localized signals — no state context, no incentive math, no reason to trust.

  1. 01

    Calculator CTA buried below the fold

    The strongest hook on the site wasn't visible without scrolling — qualified traffic bounced before ever seeing the offer.

  2. 02

    Severe early drop-off

    Email capture was losing qualified traffic before the form was reached. Strong intent, weak follow-through.

  3. 03

    Generic by default

    National copy and imagery was failing visitors who were thinking about their roof, in their state.

Sample paid ad creative for Rewiring America — driving high-intent clicks to the national homepage.
FIG. 02 — The click Paid social · sample creative
~30%

Only ~30% of homepage visitors reached the main CTA.

Strongest hook, buried

The calculator tool was the strongest hook but was buried too deep.

Full-page heatmap of the Rewiring America homepage — attention concentrated in the hero, sharp drop-off below the fold. Scroll ↓
FIG. 03 — Homepage heatmap Hotjar · pre-redesign

"If we educate and build trust earlier in the page, users will feel more confident submitting their information — leading to more conversions and lower cost per lead."

Design hypothesis — discovery phase
Strategy

Educate. Empower. Convert.

Two passes. First, fix the core landing experience — educate up front, build trust on the page, and put the calculator right in front of every CTA. Then localize across four states using a single component library — no per-state engineering.

01

Educate, build trust, embed the tool.

Before the redesign, every "Get my incentives" CTA punted users to a separate calculator page — adding a click between intent and action. We collapsed that gap: explain it, prove it, then let people use it right there.

  • Added a 3-step explainer above the fold — Enter info → Review savings → Get support
  • Embedded the incentives calculator directly on the page
  • Anchored every CTA to the embedded tool — no jump to a separate calculator
  • Front-loaded trust — privacy reassurance, partner logos, social proof
  • Brought localized imagery and incentive math up high
  • Added FAQs for the most common objections
  • Re-ordered the page for mobile-first reading
02

Localize at scale.

One component library, four state variants. Each pulled from a controlled set of regional inputs — imagery, savings figures, utility names, testimonials. Zero per-state engineering.

  • State-specific hero imagery and headlines
  • Regional savings stats and utility logos
  • Localized testimonials and trust signals
  • Composable component blocks for fast variant builds
Cadence

A 30-day cycle, on repeat.

To ship across four states without losing rigor, we ran a tight 30-day loop — repeated for every region after the first.

  1. 01Insights & hypothesis
  2. 02Message pivot
  3. 03Wireframes & specs
  4. 04High-fidelity design
  5. 05Dev alignment
  6. 06Multi-stack rollout
Localization

Four localized heroes, four regional messages.

Same chassis, four different conversations. Each variant pulled from the same component library with unique imagery, regional savings figures, and trust signals — and each was measured on its own.

Pennsylvania landing variant — cooling-incentive hero. PA
"Stay cool this summer" Focus · cooling incentives
Leads+50%
CPL−20%
Strong cooling message match
Georgia landing variant — resilience hero. GA
"Weather the storm" Focus · resilience
Leads+11%
CPL−5%
Improved CTR from localized creative
Rhode Island landing variant — heating hero. RI
"Stay warm this winter" Focus · heating
Leads−41%
CPL−28%
De-prioritized — plan to refine offer
Colorado landing variant — solar-lifestyle hero. CO
"300 days of sunshine" Focus · solar
Leads+50%
CPL−20%
Solar + outdoor lifestyle

All four states saw CPL reductions — PA and CO led at −20%. RI's lead volume decline prompted strategic budget reallocation.

Experiment

Small change, big impact.

We tested whether requiring email upfront would hurt conversion. The data showed the opposite — visitors who committed an email were dramatically more qualified, and cost less to acquire.

Email required ✓
79%
Submissions (commitment rate)
$17.44 cost / commitment

Higher intent = better lead quality.

No email required
37%
Submissions (commitment rate)
$38.57 cost / commitment

Lower friction, but a weaker signal.

Key insight

−55% cost per commitment, +2× quality signal. Requiring email filtered for intent without meaningfully reducing volume.

Outcomes

Quantifiable results in 3 weeks.

Every key indicator improved on the same ad budget — and with 6% fewer clicks. Strategic UX moved the bottom line directly.

Connected surfaces

The redesigned page reads as one connected flow. Calculator and trust signals up top, the 3-step explainer right after, localized incentive math in the middle, and partner proof at the foot.

The win wasn't one big move — it was four sections doing the same job better. Click any tile to bring it forward.

+361 Total submissions across states
−77.7 Cost per lead
+500 Email subscriptions
+35 Scroll depth
Metric Old LP (Homepage) New LP Δ
Conversion rate (all) 9.68% 47.78% +393%
CPL (all) $26.55 $5.93 −77.7%
Submissions (with email) 3 18 +500%
Real results, real recognition

"Despite a 40% increase in ad spend, we saw a 15% decrease in cost per commitment QoQ — a clear win for the new experience."

Rewiring America — Marketing team
Paid ad creative — Rewiring America.
Paid creative · the work behind the spend
Learning

What I'd carry forward.

Trust isn't national — it's regional. The system that won wasn't a clever flow; it was a chassis that let one team have four different conversations with four different states without rebuilding the page four times.

Collaboration

Cross-channel team.

Media buyers

to align landing pages with paid ad messaging

Copywriters

to localize voice across four regional variants

Engineering

on the modular component build and CMS rollout

Rewiring America team

on regional incentive accuracy and brand voice